Delivery and Returns Drawer


UK Delivery

Free Standard Delivery

2-4 Working Days

Next Day Delivery

£4.95, or free on orders over £100. Order by 2pm Mon-Thu

Premium Next Day: DPD

£5.95, order by 2pm Mon-Thu

Premium Next Day: Delivery before noon

£7.50, order by 2pm Mon-Thu 

Saturday Delivery

£7.50, order by 2pm Mon-Fri 


International Delivery

Standard Delivery - Duties & taxes included

Free on orders over £120, or £15 / 7-10 working days


Returns & Exchanges

We want you (and your loved ones) to completely fall in love with your new stacks. To give you extra peace of mind over the festive season, any order placed between 12th October and 23rd December can be returned until 31st January 2027.

Items must be unworn and in their original condition. Please note, we’re unable to accept returns on:

  • Butterfly backs or Piercing Posts
  • Socks
  • Aftercare solutions
  • Personalised products, including engraving and monogramming

Instant Exchange

Don’t want to wait for your new jewels? You can use our Instant Exchange method, and we’ll send out your new order as soon as you’ve registered a return (so you don’t have to wait for it to arrive back to us!).

To start a return or exchange, simply use our self-serve process here.


For more information, please visit our help centre.