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Assistant Store Manager

Job Title: Assistant Store Manager

Location: London

Salary: £26k - £28k plus bonus, product allowance & benefits

About us

“We are more than just a jewellery brand, we are a movement on a mission to revolutionise the jewellery experience.”

Our vision is to make contemporary designed jewellery accessible to everyone. We are more than just a jewellery brand. We are a movement. Empowering people to celebrate each other, express and honour individuality, and diversity and, of course, sparkle. We revolutionise through experience, innovation, empowerment, and integrity. We’re a playground for jewellery lovers and are continuously innovating with sustainability at our core as we continue to grow.

We want to get to know the real YOU. Our culture is one where individuality, creativity and passion thrive. We look after each other because our success is collective, and we never take ourselves too seriously.

What we value most

Alignment to our company values is the most important characteristic we look for in all new joiners. Our A&M values are the behaviours that we value above and beyond anything else in our teams. We have 3 core values: Grow Together, Celebrate Each other and Break all Boundaries.

Or visit our instagram @astridandmiyu



About this role:

Two of our wonderful stores are looking for fantastic Assistant Store Managers to join the Astrid & Miyu team:

Selfridges - Central London
Kings Road - Chelsea 

Due to the exciting and fast-paced nature of Retail at Astrid and Miyu, a flexible and dynamic approach is the key to success.

What you'll be doing:

  • Supporting the Store Manager in general team management and training.
  • Bringing ideas and effort to achieve store target.
  • Improving team customer service to be extraordinary.
  • Make sales efficient by having a proper understanding of the product and services.
  • Greeting and assisting customers, giving advice and guidance.
  • Replying to customer's queries via phone or email.
  • Being responsible for cash and card payments, as well as dealing with customers’ returns.
  • Assisting with running our piercing studio.
  • Supporting Store Manager with filling out reports, managing the sales team, driving loyalty sign ups and maintaining budgets
  • Overseeing and supporting stock management.
  • Keeping track and recording KPI’s.
  • Sorting deliveries, updating stock levels.
  • Responsible for security and safety within the store, reporting anything concerning to the manager.
  • Occasionally supporting A&M team in the head office, or other stores or popups.
    What you'll have:
    • Enthusiastic and hard working.
    • Passionate about the Astrid & Miyu brand.
    • A team player.
    • Excellent in customer services.
    • Fluent in spoken and written English.
    • Previous retail experience necessary.
    • Responsible and punctual.
    • Able to motivate a team
    What we'll need from you:
    • Must be able to commute to our London stores
    • Working week days and weekends

      Perks

      • Product allowance

        We have lots of wonderful perks but we really believe the best part about working for us is being surrounded by amazing people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.

        Application Process

        • Please send your CV to jobs@astridandmiyu.com with the job title & your name in the subject of the email. We aim to get back to all applications within 14 days. 

        Klarna is a payment method which allows you to buy now and pay later and is available at checkout. Once you've placed your order using Klarna, you'll receive an email from them within 2 days with payment instructions, you will also receive your usual Astrid & Miyu confirmation email. You'll then have 30 days to complete the payment online.