Klarna is a payment method which allows you to buy now and pay later and is available at checkout. Once you've placed your order using Klarna, you'll receive an email from them within 2 days with payment instructions, you will also receive your usual Astrid & Miyu confirmation email. You'll then have 30 days to complete the payment online.

Retail CRM Assistant

Job Title: Retail CRM Assistant 

Location: Head Office 

Astrid & Miyu is a London based contemporary jewellery brand, which has quickly built a cult status among fashion editors, celebrities and influencers since launch in 2012. Our dainty yet striking pieces have been worn by Jessica Alba, Georgia May Jagger, Whitney Eve Port, Lydia Millen and Matilda Jerf, just to name a few. Our designs are spotted on it-girls and models off duty everywhere across the globe and we are currently growing at more than three folds year on year, and have a young, dynamic and collaborative team working under a fun and unique culture.

Learn more about us here

Or visit our instagram @astridandmiyu

Job responsibilities

We are looking for an entry level CRM assistant to help grow and support the retail channel. You will be required to assist with promoting and driving awareness to our retail stores through email and CRM. You will be reporting directly to the Senior CRM & Campaign Associate and building strong relationships directly with each retail store.

  • Work closely with retail staff to grow our customer database & help to build a loyal community around each store location
  • Build and create an email calendar to drive awareness for all retail stores and events
  • Create engaging content for retail focused campaigns
  • Building the retail customer database
  • Uploading all service customer data on to CRM
  • Assist with other day to day CRM and email tasks


  • Retail experience preferred
  • Graduate level qualification or equivalent, studies in Marketing
  • Eager to learn and progress in Email marketing and CRM
  • Keen eye for detail
  • Excellent English language skills
  • Organised
  • Good communication skills
  • Confident on Microsoft Office: Excel, Word and Powerpoint
Application Process

  • Send your CV to georgia@astridandmiyu.com along with a cover letter in the body of the email.
  • Please indicate in subject of email ‘Retail CRM Assistant' 
  • Short listed candidates will be contacted within a week of application for interviews.