We offer refunds & exchanges as long as they are within 28 days of the date of purchase, and are eligible for return. Please check below for more information.
For all refunds and exchanges, please use our Online Returns Portal.
Items that are not eligible for returns are the following:
- Engraved Products
- Sample Sale Products
- Sale Products
- Earrings & Huggies (We do accept returns on Ear Cuffs)
- Individual Products in Sets - The products must be returned as a set to be elegible for a refund
Refunds and exchanges are usually processed within 10-14 working days of us receiving the items, although during busy periods this may vary. Refund will always be processed to the original payment method.
If you would like to return an item you originally bought from one of our A&M Stockists or Concessions, please return it directly to them within 28 days of purchase.
All returns must be the following to be eligible for a return:
- No signs of wear or damage
- In its orginal condition and packaging
Please note we will not email you upon receipt of your return. As soon as we have received and taken care of your return, we will email you to confirm that your refund has been issued.